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"Why the Member Experience Is Key to Better Mental Health Outcomes"

Finding the right care for a mental health challenge shouldn’t be a frustrating or fruitless experience. Learn why a personalized member experience and easy access to high-quality, engaging care is the key to better mental health outcomes.

The entire member experience of your mental health benefit—from easily signing up for care to choosing the right provider, all the way through to recovery—can impact the time it takes for employees to get better. A poor member experience may lead to high costs, low EAP utilization, decreased engagement, higher turnover, and lower employee satisfaction.

In this guide you’ll learn how to:

• Choose a benefit that personalizes the care experience
• Make it easy for employees to access high-quality care
• Encourage benefit utilization to achieve maximum ROI

Offered Free by: Lyra Health
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